Electronic Delivery of Communications & Electronic Signature Policy
Bloom Financial Technologies Inc. (trading as “Elevate Pay”) and its affiliates and third party service providers may need to provide you with certain communications, notices, agreements, billing statements, or disclosures in writing (“Communications”) regarding our Services. Your agreement to this e-sign Consent confirms your ability and consent to receive Communications electronically from Elevate Pay, its affiliates, and its third party service providers, rather than in paper form, and to the use of electronic signatures in our relationship with you (“Consent”). If you choose not to agree to this Consent or you withdraw your consent, you may be restricted from using the Services.
Under this Consent, Elevate Pay may provide all Communications electronically by email, by text message, or by making them accessible via Elevate Pay’s websites or applications. Communications include, but are not limited to, (1) agreements and policies required to use the Services (e.g. this Consent, the Elevate Pay’s Privacy Notice), (2) payment authorizations and transaction receipts or confirmations, and (3) account statements and history. We may also use electronic signatures and obtain them from you.
System Requirements
To access and retain the electronic Communications, you will need the following:
- A computer or mobile device with Internet or mobile connectivity.
- For desktop website-based Communications:
- Recent web browser that includes 256-bit encryption;
- The browser must have cookies enabled. Use of browser extensions may impair full website functionality; and
- Minimum recommended browser standards are the most recent versions of Mozilla Firefox (see http://www.mozilla.com for latest version), Apple Safari (see http://www.apple.com/safari for latest version), or Google Chrome (see http://www.google.com/chrome for latest version).
For application-based Communications:
- A recent device operating system that supports text messaging, downloading, and applications from the Apple App Store or Google Play store; and
- The most recent versions of Apple Safari or Google Chrome on iOS or Google Chrome for Android OS.
- Access to the email address used to create an account for Elevate Pay Services.
- Sufficient storage space to save Communications and/or a printer to print them.
If you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add noreply@elevatepay.co to your email address book.
Withdrawal of Consent to Electronic Communications
You may withdraw your consent to receive electronic Communications at any time, by sending an email to help@elevatepay.co. However, withdrawal of your consent to receive electronic Communications may result in termination of your access to Services. Any withdrawal of your consent will be effective after a reasonable period of time for processing your request, and Elevate Pay will confirm your withdrawal of consent and its effective date in writing (either electronically or in paper form).
Updating Your Email Address
You may be able to change your email address yourself through our App services or emailing Elevate Pay on help@elevatepay.co.